Company
Information
Klassic Specialties is a California based company, located in Cerritos, (near Anaheim). We are privately owned and pride ourselves on being very customer oriented.
Our mission is to promote and develop our market by providing the highest quality media, ink, and related products available to our customers. In so doing, assisting our clients to attain the full potential and benefits that can be achieved with today�s ink jet printer technology.
 
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The key to Klassic Specialties growth over the years has been our Education and Customer Support program.
One popular element of our Education program is the "Demystifying Inkjet Printing" presentation. In this fun and filled seminar you learn just how get the best printouts and the lowest cost possible.
Here is a short list of the many Southern California Computer Users Group we stop by with our presentations.
- Los Alamitos Computer Club
- So. Cal. OS/2 Users Group,
Costa Mesa
- Valley Computer Club, Burbank
- Leisure World Comp. Club,
Seal Beach
- West Orange Co. Mac Users
Group
- South Bay Mac Users Group,
Redondo Beach
- South Bay Apple Comp. Club,
Torrance
- TUGNET, Northridge
- North Orange Co. Users Group,
Fullerton
- Cerritos Senior Center,
Cerritos
- Long Beach IBM PC Users
Group, Long Beach
- South Western Regional PC
Users Conference, San Diego
- Simi Valley Users Group
For more information on our Education and Customer Support program, please use the following email form.
Published Articles:
We also assist writers and other members of the professional media with information about the ink and paper industry.
Here is just one of many articles we have supplied information for:
"Paper, Paper, Paper" by Peter Skye of the Southern California OS/2 Users Group.
You can find the article at the following link:
https://www.scoug.com/os24u/1998/scoug805.2.dbaker.html
The article was republished in :
- WINners, July 1998
- Warpcast, July 1998
- VuePoint, Magazine Oct. 1998
Members of the media may use the following form to contact us
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Personal information
Personal information at Klassic Specialties, we intend to
give you as much control as possible over your
personal information. In general, you can visit
Klassic Specialties on the Web without telling
us who you are or revealing any information
about yourself. There are times, however, when
we may need information from you, such as your
name and address. It is our intent to let you
know before we collect personal information from
you on the Internet.
If you choose to give us personal information
via the Internet that we or our business
partners may need -- to correspond with you,
process an order or provide you with a
subscription, for example -- it is our intent to
let you know how we will use such information.
If you tell us that you do not wish to have this
information used as a basis for further contact
with you, we will respect your wishes. We do
keep track of the domains from which people
visit us. We analyze this data for trends and
statistics, and then we discard it.
Information
security and quality
We intend to
protect the quality and integrity of your
personally identifiable information. We have
implemented appropriate technical and managerial
procedures to maintain information that is
accurate, current, and complete. We will make a
sincere effort to respond to your requests to
correct personal information inaccuracies in a
timely manner.
Business
relationships
The Klassic
Specialties website contains links to other Web
sites. Klassic Specialties is not responsible
for the privacy practices or the content of such
Web sites.
Cookies
There are various
technologies, including one called
"cookies", which can be used to
provide you with tailored information from a
website. A cookie is an element of data that a
Web site can send to your browser, which may
then store it on your system. Some Klassic
Specialties pages use cookies or other
technologies so that we can better serve you
when you return to our site. You can set your
browser to notify you when you receive a cookie,
giving you the chance to decide whether to
accept it.
Children's
Privacy Policy
www.klassicspecialties.com is a general audience
web site. Children under the age of 13 may
not be able to access or use all of Klassic
Specialties products and services.
Klassic
Specialties does not seek to collect personal
information about children under 13 years of age
through its website. If we discover such
information, we will delete it. Thus, we
typically retain no information about children.
However, if a parent requests a review of
information we may have on their child and in
the unlikely event we still retain such
information and haven't deleted it, then we will
honor that request. In order to request a review
or deletion of personal information that
www.klassicspecialties.com may have collected
about your child, please call 1 (562) 865-2988.
Please inform the service agent that you wish to
review or delete your child's personal
information .
Our website contains links to other websites
that are not operated or controlled by Klassic
Specialties. We are not responsible for the
privacy practices of, and use of children's
personal information by, websites that we do not
operate.
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Terms and Conditions
- Klassic Specialties
cannot be held liable for pictorial or
typographical inaccuracies.
- Shipping and
Handling fees also are subject to change without
notice.
- We reserve the right
to limit quantities.
- All product
specifications which include dimensions, are
subject to change without notice.
- Prices shown are
cash prices in U.S. dollars and are subject to
change without notice.
Links To Third Party Sites
Klassic Specialties
website contain links to other websites that are not
under our control and we can not be held liable for
their content.
Copyright and Trademark
information
This website is
Copyright 2006 by Klassic Specialties, all rights
reserved.
All trademarks are the property of their respective
companies.
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STATEMENT OF
POLICIES & PROCEDURES
Welcome to Klassic Specialties.
First, let us thank you for
choosing Klassic Specialties as your source for your
imaging and media supplies. We have an extensive line
of products and will always be adding new items to our
line.
Our motto is
QUALITY FIRST !!
Terms
- VISA, and MasterCard
cards are accepted at the time of the order.
- Upon credit
approval, terms are net 30 days from the date of
invoice.
- A credit line can be
established by completing the Customer
Application, and supplying a copy of your resale
certificate.
- No shipments will be
made to accounts that are ten (10) days past due
or over their credit limit.
- There will be a
$10.00 charge for any check returned for
insufficient funds.
- Remittance address:
Klassic Specialties, PO Box 4014, Cerritos, CA.
90703.
- We do not accept COD
orders.
Product Returns
Requests for returns
resulting from Klassic Specialties errors must be made
within 10 days of the invoice date.
Requests for
non-defective returns must be made no later than 30
days from invoice date. A Return Material
Authorization (RMA) must accompany all returns and is
valid for 30 days. Any package received without an RMA
number will be refused.
All non-defective
returns will be subject to a 15% restocking fee.
We will pay the freight
for return of defective product. If the product is not
defective and/or the cartridge (s) received are not
ours, you will be charged for the freight. Any
defective product being returned must be marked on the
box the cartridge is in. Defective cartridges must be
in a cartridge box to prevent further damage.
Credit will not be
given until the product in question has been received
back by Klassic Specialties.
Published
Information
Klassic Specialties
reserves the right to update prices, product
specifications, and policies without prior notice.
WARRANTY
Klassic Specialties
warrants our entire product to be free of defects in
both materials and workmanship.
Klassic Specialties
products are produced to the most stringent quality
control standards possible, guaranteeing performance
that meets or exceeds that of the Original Equipment
Manufacturer (OEM).
Klassic Specialties
also warrants that, subject to the conditions stated
below and under normal use, our laser cartridges,
inkjet cartridges, media, refill kits, will not cause
damage, abnormal wear, or deterioration to any
compatible printer. If a defect in a Klassic
Specialties product causes a printer to fail, Klassic
Specialties will reimburse the customer the full
amount for all the service and repair of the printer.
This warranty is dependent upon the customer providing
us with satisfactory evidence that the printer failure
was due to a defect in the Klassic Specialties
product, including a written statement on an
authorized service company�s letterhead, dated and
signed by the company�s field sales or service
representative.
Klassic Specialties
liability hereunder shall be limited to replacement or
reimbursement as stated above. This warranty is
exclusive and in lieu of all other warranties,
expressed or implied, including warranties of
merchantability and fitness for a particular purpose.
The tampering of any
Klassic Specialties product by any person/s other than
an Klassic Specialties representative voids all
warranties and releases Klassic Specialties liability
as stated above.
Klassic Specialties
voids this warranty on laser products that is more
than 1 year old from the original purchase date. On
all defective product, please call your Klassic
Specialties representative first so that proper
measures can be taken to assure you full credit.
For all claims of
defective product purchased from Klassic Specialties,
the customer must notify one of the Klassic
Specialties customer representatives to obtain a RMA
number, prior to product return.
Your Consumer
Rights
If a printer service
person tells you that using an alternative brand of
cartridge will void your warranty or that you will be
charged for service because you�re not using the OEM
products��..
It is illegal for a
printer manufacturer to require you to use any
particular brand of supplies. An OEM (Original
Equipment Manufacturer) cannot void your warranty
unless they can conclusively prove that other brands
of supplies will damage the machine. To enforce a
policy such as this is in direct violation of the
Sherman & Clayton Antitrust Acts.
Don�t be afraid to
show this statement to any service person or OEM
representative who threatens your right to choose your
own supply source. Klassic Specialties products are
100% guaranteed to perform to your complete
satisfaction. We warrant the quality of all of our
products.
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Like to ask us a question in person?
Checkout our calendar for Events and Show Schedules.
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